Reference

How MCW News Handles Your Personal Information

Your account data, wallet activity, and device information are handled with care at MCW News — access depends on your local law and eligible regions.

Data collected with your consentbKash, Nagad, Rocket wallet privacyAccount-level data controlsRight to request deletionBangladesh-eligible access
MCW News How MCW News Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update, or delete your personal information, our account support team handles these requests directly. You can reach us through the channels below — we respond to data-related queries as a priority, separate from general account help. All requests are acknowledged and actioned according to the retention and access rules in this policy.

Live Chat Start a chat through your account dashboard at any time. Our support team can pull up your data profile and walk you through your options on the spot.
Email Support Send your data request to our support address from the email linked to your MCW News account. Include your account ID so we can locate your records without delay.
Account Settings Some data controls — cookie preferences, marketing opt-outs, and linked wallet visibility — are available directly inside your account settings without needing to contact support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account security and data integrity are built into the platform at the infrastructure level, not added as an afterthought. Here is what that looks like in practice across the areas that affect your account most.

Account Security

Your account is protected by SSL encryption in transit and hashed credentials at rest. Login activity triggers OTP verification by default, and suspicious sessions are flagged for manual review before access is restored.

Cookie Controls

We use session cookies for core account function and optional analytics cookies for platform improvement. You can withdraw consent for non-essential cookies at any time from your account preferences page — no data collected after that point.

Data Retention

Payment transaction data linked to bKash, Nagad, or Rocket is retained in line with applicable financial record-keeping requirements. Non-essential session and behaviour data is deleted on a rolling basis according to our internal retention schedule.

Your Right to Access

You can request a copy of all personal data held against your account by contacting support via live chat or email. Requests are processed and fulfilled within the period set by applicable data protection rules in your eligible region.

What You Asked About This Policy

These are the questions we hear most often about how personal data works at MCW News. Each answer reflects our actual data practices — not a generic policy template.

We collect your name, contact details, and payment method — bKash, Nagad, or Rocket. Device data and session logs are also recorded to secure your account and detect unusual login activity.

Only with payment processors and fraud-prevention partners directly involved in running your transactions. We do not sell wallet data. All third-party sharing is governed by data-processing agreements.

Contact support via live chat or email using the address linked to your account. Include your account ID. We will locate your data profile and respond within the period required by applicable rules in your eligible region.

Yes. Send a deletion request through live chat or support email. Some records — such as payment history linked to bKash, Nagad, or Rocket — may need to be retained for the period required by financial regulations before full deletion is possible.

Session cookies keep your account active and your wallet preferences saved. Analytics cookies are optional. You can turn off non-essential cookies from your account settings page at any time without affecting core account functions.

Access to MCW News and the data rights in this policy depend on your local law and eligible region. If you are in Bangladesh and your access is permitted, this policy covers your account data in full.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.